Returns & Refunds

We hope you are completely satisfied with your purchase from Montana Country Collection. If, however, you would like to return or exchange a product then please read the instructions below before sending your item back. This will enable a smooth transaction.

If you return a product you have purchased from us that you have taken reasonable care of and within seven working days from the day after delivery we will issue you with a full refund less delivery. The refund will be issued within 30 days of cancellation.
For all returns please complete the form in the Returns page which you'll find under CUSTOMER SERVICE on the foot on the website.
You may also return faulty items to our shop in Northallerton.